The Queenscliffe Visitor Information Centre services both Queenscliff and Point Lonsdale, and is open from 9.00am to 5.00pm every day. The friendly staff offer a wide range of services, including expert advice on the local area, accommodation referral, internet access, heritage tours, and local ticket and souvenir sales.
The Rip Chamber Inc. plays a significant role in planning and implementation of economic development activities at the local level. This includes; marketing, promotion and media for tourism opportunities. It has direct business representation in planning, trading matters, on Borough Sub-Committees and is active in planning for tourism, camping, recreation and streetscape.