Council endorses guidelines to enhance community engagement

Friday, 10 November 2017

Community feedback on Council’s guidelines for Public Question Time, Listening Posts and Media Briefing was reviewed at Council’s Ordinary Meeting on 26 October 2017.

Council revised its guidelines for Public Question Time and created new guidelines for Listening Posts and Media Briefing with the aim of enhancing options for communication with members of the community. All three documents were made available for public review for a 28-day period from Friday 8 September to Friday 6 October 2017.

“Council is very appreciative of the insightful commentary provided by members of the Borough community,” said the Mayor, Cr Tony Francis.

“We have been able to incorporate much of your feedback into the new guidelines, and your ideas and suggestions will inform Council’s approach to Public Question Time, Listening Posts and Media Briefing in particular, and our community engagement practices in general,” said Cr Francis.

The distribution and review of the new guidelines supports the 2017-2021 Council Plan commitments to “provide transparent and accountable governance and meet all legislative requirements” and “enhance communication and community engagement in decision-making across the 3225 postcode area”.

“A clear, consistent and comprehensive approach to Public Question Time and the introduction of guidelines for Listening Posts and Media Briefings will enhance the options for communication with members of the community, and an increased range of avenues for communication will benefit both the community and Council,” said Cr Francis.

The guidelines for Public Question Time have been endorsed by Council for immediate implementation. To ensure the new guidelines for Listening Posts and Media Briefing are meeting the expectations of all stakeholders, these will implemented over a trial period from 27 October 2017 to 30 June 2018, with a further review to follow the end of the trial period.

The guidelines are available to view on Councils's website, www.queenscliffe.vic.gov.au, with a summary of feedback received. Refer to the Minutes of the Ordinary Meeting held on 26 October 2017.