Community Satisfaction Survey Results 2016
The Borough of Queenscliffe has performed well in the 2016 Local Government Community Satisfaction Survey.
The independent survey is conducted annually by the Department of Planning and Community Development.
Summary of key results
The 2016 Local Government Community Satisfaction Survey results show that the Borough of Queenscliffe Council continues to meet or rate higher than State-wide and Small Rural averages on all core measures.
|Making community decisions||54||54||53|
|Sealed local roads||65||54||52|
|Overall council direction||51||51||50|
Council's performance is highest in the areas of:
- Waste Management - 79
- Public Areas - 74
When asked to describe the best thing about the Council, residents were very forthcoming in their responses, with top mentions including:
- Location - 17%
- Beach/Foreshore/Waterfront - 15%
- Small/Independent - 9%
- Development - 7%
- Parks and Gardens - 7%.
Conversely, when asked what the Council most needs to do to improve its performance, positively 8% of residents said nothing, while the top areas for improvement included:
- Communication - 9%
- Community Consultation - 8%
- Business Development - 5%.
The results can be read in full from the link provided.
69 of the 79 Councils participated in the 2016 survey.
Results from the Local Government Community Satisfaction Survey are reported in the Borough of Queenscliffe Council’s Annual Report.