The purpose of this policy is to ensure Council is sensitive and responsive to ratepayers experiencing financial hardship, by establishing a mechanism through which Council can offer some form of financial relief to ratepayers experiencing financial difficulty in meeting payments for general rates, waste management charges and other rates and charges.
This policy will be applied in considering all requests from eligible ratepayers seeking relief and/or waiver of rates, charges and interest.
Adopted: 25 March 2015 Most recently revised: 23 June 2021