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COVID-19 Financial Hardship

COVID-19 was declared a global pandemic on the 30 January 2020 and a State of Emergency was declared in Victoria on the 16 March 2020. The measures put in place to contain the spread of COVID-19 have had a significant impact on the economy and the ability of individuals and businesses to maintain income streams.

Income from rates is a primary source of revenue that the Borough of Queenscliffe uses to deliver services to the community. In a time of crisis the Borough of Queenscliffe still requires cash flow to deliver critical services to the community.

The Borough of Queenscliffe recognises, however, that the current COVID-19 pandemic will cause significant financial hardship for some members of the community. In response, the Borough of Queenscliffe is committed to helping residents, ratepayers and businesses facing financial hardship.

If you would like to explore the offer of rates assistance due to financial hardship caused by COVID-19, please firstly read Council Policy CP048 COVID-19 Financial Hardship.

You may then complete the COVID-19 Financial Hardship Application for Rates Assistance form, and return the form to Council in one of the ways suggested.