Fines and infringements


If you have been issued with a penalty infringement notice, you have 21 days in which to pay or appeal the penalty infringement notice to avoid additional charges. Payment for penalty infringement notices must be received by the due date specified on the penalty infringement notice.

Failure to pay the infringement notice by the due date may result in the matter being referred to Fines Victoria for further enforcement action.

If you wish to appeal this infringement, you may be able to apply for an internal review. Grounds for internal review appeal are:

  • Exceptional Circumstances
  • Contrary to Law
  • Special Circumstances
  • Mistaken Identity
  • Person Unaware of Fine
  • Penalty Reminder Notice Fee Waiver Request

If you wish to apply to have the infringement notice reviewed, please complete the Application for Infringement Review below and return it to Council by post, email or in person.

Download form here

By phone

Step 1.Have your credit card details handy

We only take credit/debit card payments over the phone, so make sure you have it nearby.

Step 2.Give us a call

Call our friendly customer service team on (03) 5258 1377 and we'll process your payment.

By mail

Step 1.Fill out the infringement notice

First, you'll need to complete the details on the back of the infringement notice.

Step 2.Attach a cheque or money order

You'll then need to attach a cheque or money order, for the amount specified on the infringement notice, made payable to the Borough of Queenscliffe. Please do not send cash.

Step 3.Post it off to us

Once you've collated all your information, please send the completed notice and payment to the Borough of Queenscliffe, PO Box 93, Queenscliff, VIC 3225. Make sure you allow enough time for your post to reach us by the due date on the infringement notice.

In person

Visit Council offices

Simply visit Council offices at 50 Learmonth Street, Queenscliff during business hours (Mon–Fri, 9:00am–4:30pm) and our friendly customer service team will assist you through the payment process.

Payment plan

Step 1.Check out the Infringements Act

Section 46 of the Infringements Act 2006 explains that you may be eligible for a payment plan under certain circumstances, provided the infringement notice has not been issued to a body corporate.

Step 2.Contact us to find out your eligibility

For more information about payment plans and to see if you are eligible, contact Council.