If you have been issued with a penalty infringement notice, you have 21 days in which to pay or appeal the penalty infringement notice to avoid additional charges. Payment for penalty infringement notices must be received by the due date specified on the penalty infringement notice.
If the penalty is paid by the due date specified on the front of the penalty infringement notice, the matter will not be brought before a court. If the penalty infringement notice is withdrawn and you have already paid it, your payment will be refunded.
We only take credit/debit card payments over the phone, so make sure you have it nearby.
Call our friendly customer service team on (03) 5258 1377 and we'll process your payment.
First, you'll need to complete the details on the back of the infringement notice.
You'll then need to attach a cheque or money order, for the amount specified on the infringement notice, made payable to the Borough of Queenscliffe. Please do not send cash.
Once you've collated all your information, please send the completed notice and payment to the Borough of Queenscliffe, PO Box 93, Queenscliff, VIC 3225. Make sure you allow enough time for your post to reach us by the due date on the infringement notice.
Simply visit Council offices at 50 Learmonth Street, Queenscliff during business hours (Mon–Fri, 9:00am–4:30pm) and our friendly customer service team will assist you through the payment process.
Section 46 of the Infringements Act 2006 explains that you may be eligible for a payment plan under certain circumstances, provided the infringement notice has not been issued to a body corporate.
For more information about payment plans and to see if you are eligible, contact Council.
To appeal a penalty infringement notice, you must first download an Application for Internal Review form. Please complete all the white sections on the form, cross where applicable, sign and date and return the completed form to Council, either by post, email or in person.